ebay : july 2000

ebay was very nice to us
"Madeline Meyerowitz never meets the majority of the customers who buy her Gucci handbags and vintage designer clothing. But that doesn't prevent her from giving them her best electronic smile.

'This may be the web and we may never have physical contact with a large percentage of our customers,' said Meyerowitz, who runs the online business enokiworld, 'but you had better believe we treat you the way you wanted to be treated when you walk into any great store.

'If you've got a great thing all you've got to do is get people to see it,' Meyerowitz adds. 'Links on other high-profile sites are often yours just for the asking. It's a much more supportive community than the traditional retail world.'"